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  • CXSA CX Day
    CXSA CX Day
    CXSA CX Day
    Fri, 06 Oct
    Online - MS Teams link will be shared
    06 Oct, 09:30 – 10:30 SAST
    Online - MS Teams link will be shared
    06 Oct, 09:30 – 10:30 SAST
    Online - MS Teams link will be shared
    “Good CX delivers better outcomes for customers, employees, and organizations.” Clint Payne will be discussing this important theme, and we will also take some time to celebrate our dedicated CX Professionals in Africa who are passionate about delivering better outcomes!
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  • X-Talks: Breaking the mould or moulding the break – CX in the age of standardization
    X-Talks: Breaking the mould or moulding the break – CX in the age of standardization
    X-Talks: Breaking the mould or moulding the break – CX in the age of standardization
    Wed, 25 Oct
    MS Teams - link to follow
    25 Oct, 17:00 – 18:00 SAST
    MS Teams - link to follow
    25 Oct, 17:00 – 18:00 SAST
    MS Teams - link to follow
    Are we systemically diluting innovation in its purest form to deliver platform “best practice” solutions that are convenient rather than disruptive?
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