XTalks: Navigating Biases in Customer Experience Surveys

Name: XTalks: Navigating Biases in Customer Experience Surveys
Start: 2024-05-15T17:00:00+02:00
End: 2024-05-15T18:00:00+02:00
Location: MS Teams link will be shared separately

Delve into the nuances of customer experience surveys, addressing biases that can impact results. Join the conversation on refining survey strategies for more reliable insights that empower organisational improvement. Presenter: Debi Potgieter