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Free Webinar: CX Leadership in Action – Transforming Customer Experience Through Leadership
Fri, 26 Jun
|Zoom
Join the Chartered Institute of Customer Management (CICM) for an exclusive free webinar designed for CX leaders who are driving customer experience transformation within their organisations.
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Time & Location
26 Jun 2026, 10:00 – 11:30 CAT
Zoom
About the event
This interactive session will explore the critical role leadership plays in shaping customer-centric cultures, improving customer outcomes, and driving sustainable business success. Learn from experienced CX professionals and industry leaders as they share practical insights, proven strategies, and real-world experiences.
Time: 10:00 to 11:30hrs
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