Job Title
Job Location
Job Title
Job Location
Job Title
Job Location
01
Contribution
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02
Community
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03
Consulting
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CONNECT
A platform to connect like minded professionals and actively engage industry peers, subject matter experts, service providers and mentors.
LEARN
A place to facilitate knowledge sharing, innovation, industry best practices, tools, and resources that will equip and enable practitioners
BUILD
A place to facilitate knowledge sharing, innovation, industry best practices, tools, and resources that will equipt and enable practioners
About Us
Customer Experience South Africa (CXSA) is a professional association and governing body created to represent Customer Experience professionals in South Africa.
The CXSA professional body provides legitimacy for the profession of Customer Experience in South Africa, as well as support for all levels of people intent on improving the experience of the customer.The CXSA represents a diverse member base of qualified and accredited Customer Experience professionals, corporates focused on improving CX, suppliers to the customer experience industry, Academic professionals, and students.
RESOURCES
Access to CX resources to build expertise
(e.g.useful website, templates, resource library, toolkits, case studies, blog articles)
CONNECT
Connecting with CX professionals, experts & organisations via online platforms
(e.g. CXSA CoP, LinkedIn group etc)
TRAINING
Access to a directory of training service providers including an indication of accreditation
MENTORSHIP
Mentorship opportunities (mentee or mentor or both)
RESOURCES
Access to CX resources to build expertise
(e.g.useful website, templates, resource library, toolkits, case studies, blog articles)
CONNECT
Connecting with CX professionals, industry experts and organisations via online platforms (e.g. CXSA CoP, LinkedIn group etc.)
TRAINING PROVIDERS
Access to a directory of training service providers including an indication of accreditation
MENTORSHIP
An opportunity to be mentor or mentee to other individuals
or organisations
VENDOR DIRECTORY
Access to potential vendors for simplified procurement / Being able to be listed as a Vendor (Vendor Directory)
CX EVENTS & NEWS
Easy access to all CX events for employee exposure and to build your
CX expertise
RECRUITMEMT
Access to experienced CX professionals
for recruitment purposes
CONNECT
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Network with like-minded individuals through various platforms such as CXSA CoP whatsapp group, CXSA LinkedIn group, networking events, and social media platforms
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Search our member database and reach out to individuals and service providers to collaborate with.
LEARN
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Join our member-led mentorship program and find a mentor or mentee in our member database
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Access webinars and other content developed by local and international experts
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View case studies, articles and other useful resources
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Build your exposure to the discipline and gain valuable skills by volunteering in a CXSA workstream
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Access a database of training providers
RESOURCES
Connecting with CX professionals, industry experts and organisations via online platforms (e.g. CXSA CoP, LinkedIn group etc.)
CONNECT
Connecting with CX professionals, industry experts and organisations via online platforms (e.g. CXSA CoP, LinkedIn group etc.)
TRAINING
Connecting with CX professionals, industry experts and organisations via online platforms
(e.g. CXSA CoP, LinkedIn group etc.)
MENTORSHIP
Connecting with CX professionals, industry experts and organisations via online platforms (e.g. CXSA CoP, LinkedIn group etc.)
VENDOR DIRECTORY
Connecting with CX professionals, industry experts and organisations via online platforms (e.g. CXSA CoP, LinkedIn group etc.)
EVENTS
Connecting with CX professionals, industry experts and organisations via online platforms (e.g. CXSA CoP, LinkedIn group etc.)
RECRUITMENT
Access to experienced CX professionals for recruitment purposes