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to the Customer Experience Association of South Africa

Who are we?

Customer Experience South Africa (CXSA) is a professional association and governing body created to represent Customer Experience professionals in South Africa. Our non-profit organisation was built on 3 main pillars:

All Hands In


A platform to connect like minded individuals and organisations to actively engage with industry peers, subject matter experts, service providers and mentors.

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A place to facilitate knowledge sharing, innovation, industry best practices, tools and resources that will equip and enable practitioners

Business Handshake


An industry body that drives awareness and ongoing development of experience management as a business practice

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Contact us |  Tel: +27 72 434 0907

  • CXSA LinkedIn Group
  • Instagram
  • CXSA LinkedIn Company Profile
  • Twitter
  • Facebook

Thanks to QuestionPro for providing us over 35 question types to choose from. The advanced question types help up collect deep insights.

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