CXSA Vision

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PURPOSE

To engage, enable, empower

CX Professionals to impact 

organizations outcomes

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mission

Is to provide an inclusive, collaborative and enabling environment that supports and promotes the Customer Experience profession in South Africa.

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vision

CXSA will provides governance and oversight of the Customer Experience industry by providing set standards benchmarked against global best practice. 

 

As a body, we aim to provide opportunities for learning that are fully inclusive, which support all levels of aspiring CX professionals by regulating accredited training providers.

The CX Professional Body will have a code of conduct that member will adhere to manage the reputation of customer experience professionals within the industry; as well as that of the Customer Experience Industry. 

The CX Professional Body will focus on through empowerment elevating status of members to credible and attractive professionals and service providers. The body will through the demonstrated value of members, attract South African business to use accredited professionals and services providers who have met the stipulated standards of the body. 

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values

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Diversity

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Integrity

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Respect

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Transparency

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Accountability

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MEET YOUR

CXSA BOARD OF DIRECTORS 2020

Is to provide an inclusive, collaborative and enabling environment that supports and promotes the Customer Experience profession

in South Africa.

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ELDON PHUKUILE

CXSA Chairman

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SEEMA MATHEW

Member Experience Portfolio

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MUMBI ODAME

Finance Portfolio

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DAVE BENJAMEN

UX & Technology Portfolio

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LYNN BAKER

Brand, Marketing & Communications Portfolio

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MARNITZ VAN HEERDEN

Member Experience Portfolio

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SARINA DE BEER

Member Experience Portfolio

Tel. +27 82 997 2990

Email. 

© 2020 Customer Experience South Africa is a registered Non-Profit Company - Reg # 2020/184885/08

[9:51 AM] Dave Benjamin (Guest)